Posts about Software

Mindfireans achieve Microsoft Certified Technology Specialist Certification

August 15th, 2010
29/7/2010, Bhubaneswar, India: India’s leading SME Software Services provider Mindfire Solutions announced today that another batch of its software professionals have cleared the MCP certification exam 70-528 conducted by Microsoft. Microsoft Certified Professional (MCP) exam is the most demanding programming certification offered by Microsoft for software professionals. The current 70-528 certification is Microsoft® .NET Framework 2.0 Web-Based Client Development certification and can be taken up in multi-languages such as English, French, German, Japanese and Chinese.
“We consistently encourage our people at Mindfire to keep themselves abreast of latest developments in technology and appear in certifications whenever feasible in a quarter. It is the passion to learn and appear for the certifications which finally helps Mindfireans to clear one certification after the other,” said Mr. Ansuman Sahu, Project Manager, Microsoft Technologies.
One of the Software Engineers who cleared the certification, Ms. Priyanka Dash was excited on clearing MCP 70-528. She had also cleared the MCP 70-536 few months ago. “I was quite confident to take up MCP 70-528 certification as I had cleared MCP 70-536 earlier. In addition, the exposure to many projects and real-hands-on problems while working in Mindfire helped me a lot while preparing because I could identify with the situation in a much better way”, she said with a smile.
For MCP 70-528 certification candidates work on a team in a medium-sized or large development environment that uses technologies like Microsoft Visual Studio .NET 2003 Enterprise Developer or Microsoft Visual Studio 2005. The minimum experience required for this certification is at least one year on developing Web-based applications by using the Microsoft .NET Framework. The candidates should have the working knowledge of Visual Studio 2005 and a fair knowledge of the new features of ASP.NET 2.0. This helps the software developer to know how to create, describe, assemble and deploy web applications. It also teaches the software developer how to integrate data into an application using Microsoft ADO.NET, XML, and data-bound controls.
Mindfire is on its way to enrich its Microsoft technologies portfolio. A Microsoft Gold Certified Partner, Mindfire, has worked on various Microsoft technologies and platforms like Microsoft Visual Basic 2005, Microsoft Visual C# 2005, Microsoft Visual Studio .NET 2003 Enterprise Developer, Microsoft Visual Studio 2005, Microsoft .NET Framework, ASP.NET 2.0 and many more”, said Mr. Subhendu Pattnaik, Manager, Marketing. “We ensure that we will always encourage our people to learn and take up the certification examinations in their technical domain”, he added.
About Mindfire Solutions:
Mindfire Solutions is amongst the leading providers of Software & IT services encompassing development and delivery of complex projects for enhancing business growth of its customers. Mindfire has added value to more than 100 clients in US, Europe, Australia and Asia in the 10 years of its operation. The company has over 400 people, spread across 2 Advanced Development Centers (ADCs) in India, which are equipped with ultra modern facilities, and where Mindfireans strive round the clock for achieving customer delight. Mindfire understands and appreciates the fact that happy employees create better products and eventually create happy clients.
Feel free to visit our webiste for more information: http://www.mindfiresolutions.com/index.htm

Succeeding in TEAS Test with Comprehensive Simulation Software

July 3rd, 2010

TEAS Test is a popular nursing entrance exam which after passing it can ensure you a seat in one of the best nursing schools in US. National Nurse Testing has formed a long term association with the Hollins University and since 1998. It has helped thousands of professionals to clear the TEAS test. Our simulator program will help you to pass the TEAS exam easily. The key features of our program are described below.

Content Developed by a team of experts: We offer comprehensive and realistic software simulators which is developed by a team of professionals. The expert team consists of instructors, programmers, editors, project managers etc. They have expertise in their field and thus contribute in developing the quality content which has helped thousands of students to clear the TEAS exam.

Reasonable Prices: Our simulator program is affordable in rates and you don’t have to spend a fortune on preparing the TEAS Test.

It includes the largest question bank and thus giving you a lot of practice with our TEAS practice tests. It includes 3000 unique questions! Users will be delighted to know that our program offer the largest database program of realistic questions available.

Relevant Content: The questions included cover the syllabus prescribed by ATI. There are no irrelevant questions, thus helping aspirants to save on valuable time before the exam. Our question bank focuses only on Health Education systems.

Explanations given for each answer: Users can know not only the answers but the rationale behind the results.

Two Timers with on/off Functions: Users have a choice of a ‘per question’ and they can track the time usage for each question. This function will help students in time management and they”ll be able to complete the test in the given time.

Answer Display functions: Users have the option to display the answers after each question if they want to go step by step and check their answers after attempting each question. They also have the option to display all the answers after attempting all the questions and get a consolidated result.

Results review: Users will get the percentage score on the basis of 70% correct answers which is the minimal requirement to pass.

So, if you dream of becoming a qualified nurse, you just need to log on to www.nursingexamschool.com . With our simulator program you can pass the TEAS test with minimal time and effort.

Test Your CPA Competency with CPA Practice Exams

July 1st, 2010

At Principle CPA Review, we provide a CPA simulation software. It has 7100 CPA exam questions and all the four content areas are covered in one program. The CPA exams are tough to crack but a good deal of practice can help you to pass the CPA exam. With our realistic and comprehensive simulation, you can easily pass the CPA exam. We provide CPA sample questions which are based on the previous year CPA papers, thus giving you a complete idea of the structure of the CPA exams.

The key features of our CPA simulation software are described below.

Rationale for answers is explained: Not only the correct answers but an explanation for them is also given, thus giving you a complete understanding of the concepts.

Print option: Students can print questions, answers and their explanations for their reference.

The key 4 areas are included in one program: Auditing & Attestation, Financial Accounting & Reporting, Regulation, Business Environments and Concepts are all covered in the program.

Exam pass Money Back guarantee: We are very confident that with our exam simulator, you can pass the CPA exam in the first attempt itself. Our money back guarantee will increase your confident and yield the desired results.

Answer Display functions:Our exam stimulus software displays the answers after each question or all the answers when you finish the exam.

Two-timers with on/off functions; This feature will help you in time management. It gives you the option of per question timer to track down the time taken for attempting a question. It also gives per exam timer which displays the time left for the entire exam.

Program never Expires: Unlike other simulator programs, this program never expires, thus users can have unlimited practice.

Grades given on CPA realistic sliding scale: The software will

give the scores per exam of the total number of correct answers.

Option to randomize: The software allows you to randomize the order of questions or show them in the same order. Thus, you can take the exam according to your preference, thus giving you a lot of practice.

With the help of our CPA practice exams, you can considerably increase your chances of passing the exam. For further information, just log on to www.principle-cpareview.com .

Growing Older and Wiser – Smart Information Technology Turns Two

June 9th, 2010

(Sydney, Australia. 28 May 2010) Cast your mind back two years and you’ll arrive in 2008: a period where the world was from the throes of the global financial crisis. It was at that time, going against norms, that a Sydney-based information technology (IT) company, Avion Software, took flight and entered the market as a revolutionary software solutions provider specialising in analytical and collaborative customer relationship management solutions.

Now arguably positioned as a forerunner amongst the Pacific Region’s most advanced software solution providers (with another office now located in Auckland, New Zealand), businesses from segments and industries spanning mining, automobile, memberships and charities, have chosen to partner with Avion Software for their ability to provide scalable IT solutions that adapt and integrate with needs of businesses; unlike the typical approach whereby businesses are required to adapt their environment to accommodate new IT architecture.

Sashank Kotcherlakota (Director, Products and Services) explains that, “Our clients realise that by leveraging our products and services, they are able to increase operational efficiencies, gain insights into their customer base and adapt better and faster to their needs and demands; thus maintaining competitive advantage and creating and maintaining lasting and profitable relationships.

Speaking of the future, Mr Kotcherlakota added, “Avion Software has an exceptionally talented team who are dedicated, and proud of, pushing the IT boundaries. Backed by this expert team we are confident  that our business will continue to expand in terms of both product and geography, as we continue to consult and serve our customers on a bourgeoning platform.”

About Avion Software
Delivering quality business intelligence is Avion’s business; as is improving the way in which our clients collaborate and communicate with their clients. Avion’s expertise spans .NET solutions architecture, Microsoft® Silverlight™ development, Windows Communication Foundation (WCF), and Microsoft SQL Server BI (SSRS & SSAS).

For further information, please contact:

Rebecca Sharpe
Marketing Communications Manager
P +61 425 077 838
E rebeccca@avion‐software.com
www.avion‐software.com

Mindfire Announces FileMaker Pro 11 Services Launch

May 17th, 2010
California, USA, 05/17/2010: India based FileMaker development services provider Mindfire expressed excitement on the new enhanced version. Mindfire has been working in FileMaker services area since the last 9 years. FileMaker is used in different ways, and Mindfire has experience in each of these areas. We have used FileMaker as a Platform for building cross-platform software products, FileMaker for custom business systems, FileMaker as a departmental database in enterprises and also FileMaker for web applications (Internet/Intranet).
“Our service offerings have helped our customers to build better databases, in turn boosting productivity”, said Ms. Stiti Pragnya Samantaray, Module Leader, FileMaker Development Services, Mindfire.
“With FileMaker Pro 11, eye-catching reports in five uniquely different styles can be created. In addition, using Instant Web Publishing, the web dashboards can be built to have a powerful impact. This would mean that our customers would get to share and analyze their information like never before. We are happy to announce rollout of FMP 11 development services”, Stiti added.
Mindfire has started receiving customer consulting inquiries where customers want to ascertain business benefits of migrating to FMP 11, since it is just nearly a year after FMP 10 was released. Expressing his pleasure over the completion of FileMaker 11 training by the expert FileMaker development team in Mindfire, Senior Delivery Manager, Mr. Kiran Singh commented, “We have been working in FileMaker for over 9 years now. We have expertise of working in all versions of FileMaker and have a wide portfolio of FM services which include – FileMaker Network/client-server application development, FileMaker Custom plug-in development, FileMaker Migration, FileMaker and other technologies, FileMaker Web application development and FileMaker Web Publishing. We have always been early adopters of various FileMaker releases and updates. This is routine for us and we take pride in delighting our customers with our quality, updated services.”
“FileMaker Pro 11 is more refined, polished and has rich features which would boost productivity of users. Our expert team of FileMaker developers derives its expertise in FileMaker technology from their experience in multiple projects which almost completes the spectrum of FileMaker in terms of varying applications and industry coverage. With our readiness in taking up FMP 11 porting and migration projects, we hope we would be able to provide even better services to our customers, in time, when needed”, said Mr. Subhendu Pattnaik, Manager, Marketing, Mindfire Solutions.
To know more about their FileMaker services and expertise, feel free to visit: http://www.mindfiresolutions.com/filemaker-development.htm
About Mindfire Solutions

Mindfire Solutions is amongst the leading providers of Software & IT services encompassing development and delivery of complex projects for enhancing business growth of its customers. Mindfire has added value to more than 100 clients in US, Europe, Australia and Asia in the 10 years of its operation. The company has over 400 people, spread across 2 Advanced Development Centers(ADCs) in India, which are equipped with ultra modern facilities, and where Mindfireans strive round the clock for achieving customer delight. Mindfire understands and appreciates the fact that happy employees create better products and eventually create happy clients.
Mindfire Solutions is a Microsoft Gold Certified partner & an Apple Developer Connection Premier Member. The company is the only organization in India to be at the highest level of partnership with both Microsoft and Apple. Mindfire also partners with global technology leaders like IBM, Adobe, Sun, Autodesk and Java.
For more information on Mindfire Solutions, please feel free to visit: http://www.mindfiresolutions.com/

evocos Launches New Venue Management Software Solution

May 8th, 2010

4th May 2010, Guildford, Surrey: evocos, a leading provider of event management software, is pleased to announce the launch of a new evocos extension product; a venue management software solution called the ‘evocos Venue Management Solution’.

The tool is a fully comprehensive venue booking, scheduling and resource management solution, enabling venue owners and event managers to maximise the full potential of their venue. It includes a toolkit to manage:

  • Multiple price lists for members
  • Membership discounts
  • The allocation and scheduling of all resources
  • The creation of event function sheets

The venue management system will benefit any venue that organises events such as weddings, corporate meetings and conferences. Target customers include stately homes, wedding venues, hotels, universities and colleges, exhibition centres, museums, stadiums, visitor attractions and other unique venues.

Kate Oxton, Marketing Manager for evocos explains the development of the tool: “It was originally developed in line with a direct request from an existing evocos customer. This wedding venue required a solution to manage the complexities of planning a wedding; from the running order, catering, inventory, guests, rooms, activities, seating plans and more. Because of our experience in creating software solutions, we were able to design this venue management tool for them. The solution is also suitable for managing conferences and corporate meetings. The solution enables event managers to organise the events at their venue far more effectively and can really help provide some substantial efficiency gains.”

The solution is an extension of the evocos event management software suite of tools and is based on Microsoft Dynamics CRM 4.0. evocos developed an interpretation of this CRM solution to create the evocos Venue Booking, Resource and Scheduler Plus tool. For more information on this solution, please visit http://www.evocos.co.uk/venue-resource-scheduler-software.asp.

About evocos

The evocos Venue Booking, Resource and Scheduler Plus tool is an extension of the evocos event management software. In the past year alone evocos event & delegate management software solution has created over 7000 events, managed approximately 75,000 delegates and has taken over 50,000 online bookings. evocos event management software ensures customers are able to seamlessly manage their events; gaining huge cost and efficiency benefits.

Contact evocos

evocos Event Management
1 Faraday Road
Guildford
Surrey GU1 1EA

Telephone: 0800 369 8677

Email: kate.oxton@evocos.com

Twitter: http://twitter.com/evocosEvents

Mindfire reinforces its commitment to Investment in People (IIP)

April 22nd, 2010
21/4/2010, Bhubaneswar, Orissa: OCA Orissa announced today that 5 software professionals from Mindfire Solutions, a leading IT Service provider in Orissa, have been awarded with the “Goether-Zertifikat A1″ for the “Start Deutsch 1″ course, which was held in the OCA centre today.
Speaking on the occasion, Mr. Ashok Panda, Director of Foreign languages, OCAC, said, ” Mindfireans have always shown the passion to learn foreign language courses offered by our institute. Every foreign language batch we start, we get atleast 40% of the class filled by Mindfireans, since the last 2 years. This shows the sustained commitment of Mindfire to invest in its people, and also shows the unwavered determination and passion of the Mindfireans to learn and embrace newer languages and get accustomed to the customs in the foreign country.”
Preet Mohanty, an elated Mindfirean, said, “My team had Mritunjay Kumar,Madhusmita Rout,Madhusmita Mansingh and S. Shantilaxmi Patro & myself enrolled in the course. It was fun to learn and also was a welcome break. I am thankful to my Project Manager who recommended me for the course. I feel more confident than before. Feel good that I joined Mindfire.”
Madhusmita was happy with the certificate. She said, ” At first, I felt the course difficult, but then, as we started, the professor made the language learning simple and for all other help, my Mindfire friends helped me out. Overall, it was a great experience.” When asked whether she would go in for the A2 certification in German, she nodded with an emphatic yes.
Marketing Manager, Subhendu Pattnaik was available to comment. “At Mindfire, we are trying to create a work environment which is pro-learning and pro-career growth. This is our continuous motivation for investing in people. We believe that investment in foreign language courses (FLC) like these would help Mindfireans be more confident in their discussions with our global customers. We will continue sponsoring our FLCs.”
About Mindfire Solutions:

Mindfire Solutions is among the leading providers of Software & IT services, encompassing development and delivery of complex projects for enhancing business growth of its customers. Mindfire has added value to more than 100 clients in US, Europe, Australia and Asia in the 10 years of its operation. The company has over 400 people, spread across 2 Advanced Development Centers(ADCs) in India, which are equipped with ultra modern facilities, and where Mindfireans strive round the clock for achieving customer delight. Mindfire understands and appreciates the fact that happy employees create better products and eventually create happy clients.
Mindfire Solutions is a Microsoft Gold Certified partner & an Apple Developer Connection Premier Member. The company is the only organization in India to be at the highest level of partnership with both Microsoft and Apple. Mindfire also partners with global technology leaders like IBM, Adobe, Sun, Autodesk and Java.
For more information on Mindfire Solutions, please feel free to visit http://www.mindfiresolutions.com/

Latest Research Shows Email Marketing Is Essential For Event Management

February 28th, 2010

25th February 2010, Guildford, Surrey:  Email marketing is an essential tool in the event management industry, evocos has found.  evocos carried out a research study in February 2010, asking respondents if they use email as part of their event management.

Over 80% of respondents stated that they did use email when planning events. Used for both event promotion and as a method of deploying invitations, email is now a popular and cost effective marketing tool event planners reply upon.

Kate Oxton, Marketing Manager at evocos was not surprised by this result: “Email marketing tools are now so intelligent and sophisticated that they can provide a faster and more efficient service for both event managers and for delegates. Being able to send out event invitations via email is not only more cost effective than traditional mail, but it comes with a lower carbon footprint and the ability to track and measure the results. These are the kind of benefits that are making email such a vital tool for event managers. We combine our email marketing tool within our event and delegate management software solution – integrating it into a client’s CRM and back office system for even further benefits.”
This statistic contrasts with just 17% of event managers who claimed that email played no part in their event marketing process.  Reasons for the absence of use may be due to lack of understanding, lack of requirement or lack of perceived technical skill, although as Oxton states, this shouldn’t be an issue: “Email marketing is so easy and intuitive to use nowadays. There’s no requirement to understand HTML. All good quality solutions come with easy to use editing platforms; if you can use Microsoft Word, you can use an email marketing tool!”

About evocos

evocos event & delegate management software is part of the portfolio of solutions from Silverbear Ltd. In the past year alone evocos event & delegate management software solution has created over 7000 events, managed approximately 75,000 delegates and has taken over 50,000 online bookings. evocos event management software ensures customers are able to seamlessly manage their events; gaining huge cost and efficiency benefits.

 

Contact evocos

evocos Event Management
1 Faraday Road
Guildford
Surrey GU1 1EA

Telephone: 0800 369 8677

Email: kate.oxton@evocos.com

Twitter: http://twitter.com/evocosEvents

Go for the best ecommerce Microsoft RMS cart provider

February 12th, 2010

To search and find out the best shopping cart is not an easy task – you always have the problem of plenty. However, if you are looking for an ecommerce Microsoft RMS cart with related lists of features and options you may not find many. Online retailers often make the mistake when they blindly go for ecommerce Microsoft RMS cart software merely based on a huge list features and add-ons!
The performance of your ecommerce Microsoft RMS cart solution depends not on the ecommerce Microsoft RMS cart itself; but it depends upon the ecommerce Microsoft RMS cart software provider’s business practices and the efficiency in delivering a customized and flexible solution. The definition of a good ecommerce Microsoft RMS cart is no longer synonymous to the size or reach of the ecommerce Microsoft RMS cart solution provider; but it is the commitment towards better deliverance that makes the difference. A lot of ecommerce Microsoft RMS cart solution provider completely ignore this fact to harvest profit and many times compromise the quality of the ecommerce Microsoft RMS cart on flexibility front.
So, rather than going for a top ecommerce Microsoft RMS solution provider, it is now the time to choose your online ecommerce Microsoft RMS cart vendor in the following way:
• The ecommerce Microsoft RMS cart software provider should have authenticated expertise such as a Microsoft Certified Partner.
• Ask your vendor to provide you with existing customer’s details or testimonials
• Find out for how long the ecommerce Microsoft RMS cart solution provider is in business. A one or two years’ old ecommerce Microsoft RMS cart solution company may not have the required IT infrastructure to support your business.
• A number of top providers charge extra as they have a big marketing budget to cover and they do it through hidden costs; watch out for this!
• The ecommerce Microsoft RMS cart solution provider should clearly know your market and suggest tips to enhance your online sales.
• To succeed in your retail venture, you can afford to use off-the-shelf packaged software, but a 100% customized ecommerce Microsoft RMS cart equipped with specific features to serve your business needs.
Doing online retailing through an ecommerce Microsoft RMS cart solution is the next big thing in the marketplace. However, the real benefit can be achieved only with the help of a trusted ecommerce Microsoft RMS cart solution provider.

New version of Sage CRM Planner launched by Concentrix

February 9th, 2010

Concentrix, the leading UK independent business management, accounting and CRM specialist, has launched a new version of its popular Planner for Sage CRM. The planner provides Sage CRM users with complete visibility across their organisation.

The Concentrix planner is a reliable, web-based application which sits within Sage CRM. It enables users to see all communications and tasks in their Sage CRM system, in a graphical view over a specific period of time. Users can specify the timescale and can also customise the solution so that they immediately understand which tasks are being undertaken. The planner will also work with the CRM module within the Sage 200 Business Management Suite.

Concentrix has found that the planner can help businesses improve efficiency and effectiveness as it:

- Presents communications as clear graphics, over a specific time period

- Has quick search functionality

- Can be customised to individual user preferences

- Enables effective allocation of resources

When asked about the launch of the new Sage CRM Planner, David Cabanuik, software developer at Concentrix said, “We’ve created the planner to improve the level of transparency and communication throughout an organisation. After all, effective communication is the key to success within a business and often the information we need is there, we just either don’t view it or don’t interpret it correctly.”

The Sage CRM Planner provides a clear view of all employee activities making it easy to understand and analyse quickly. What’s more, if you change information in the planner it automatically updates in Sage CRM and vice versa.  The Sage CRM planner is ideal for companies who want to improve the level of staff knowledge and ultimately deliver a better standard of customer service as it enables efficient allocation of resources

For more information about the Sage CRM Planner, please contact Concentrix on 01509 410500 or email info@concentrix.co.uk

Background Information

Founded in 1999, Concentrix is a leading business management software, customer relationship management (CRM) software and IT solutions provider. Concentrix helps companies increase competitiveness, profitability and customer satisfaction by improving business processes, systems and IT. Concentrix product portfolio includes software, hardware and a full range of supporting services.

Concentrix takes a product agnostic approach to supplying CRM and provides the best in breed solutions including Sage CRM, Microsoft CRM and FrontRange’s GoldMine.

Concentrix is an Accredited Sage Business Partner is in the Sage Circle of Excellence and also won the Sage CRM Business Partner of the year in 2009.

Concentrix is a UK based company with its head office in Loughborough, Leicestershire. Concentrix also has a regional office in Bristol and Satellite office in central London.

Event Planning and Organisation Will Increase in 2010

January 28th, 2010

27th January 2010, Guildford, Surrey: evocos, a leading provider of event management software in the UK, have published the results of a recent online survey into the event planning and organisation strategies of event managers in 2010. The results show event managers are planning to host more events in 2010 than in 2009. This comes after a two year period of steady decline in the event management industry.

These results reflect the more positive feeling within the event sector; as the government announced this week that the UK was out of recession, businesses are now looking at ways in which they can accelerate their growth, back to the positions many had before the economy collapsed in 2008.

The survey was conducted online, via the evocos website (www.evocos.co.uk) and the evocos Twitter account (@evocosEvents) and invited UK based event managers to provide information regarding their plans for 2010. 78% of respondents stated that they were planning more events in the coming year than they had in 2009. Many are now turning to tools such as event management software to make the event planning process more efficient and streamlined; providing a higher return on investment for both event planners and delegates. Using software to cut associated event costs is one of the ways in which event managers intend to manage the increase in planned events.

The results also showed that two out of three event managers were also planning on utilising the internet and online marketing methods to promote and manage their forecasted events. Tools such as email invitations, email marketing and online surveys all assist in reducing the cost of events. Event managers stated that if they can reduce the cost of holding events, they are more likely to hold more events more often.

The research is part of an ongoing examination by evocos, with the goal of gaining a better understanding of the event management industry and how the recent recession combined with advancements in technology is transforming the sector.

About evocos

evocos event & delegate management software is part of the portfolio of solutions from Silverbear Ltd. In the past year alone evocos event & delegate management software solution has created over 7000 events, managed approximately 75,000 delegates and has taken over 50,000 online bookings. evocos event management software ensures customers are able to seamlessly manage their events; gaining huge cost and efficiency benefits.

Contact evocos

evocos Event Management
1 Faraday Road
Guildford
Surrey GU1 1EA

Telephone: 0800 369 8677

Email: kate.oxton@evocos.com

Twitter: http://twitter.com/evocosEvents


Silverbear Launches New Website for Their Membership Management Solution; Persona

January 25th, 2010

25th January 2010, Guildford, Surrey:  Silverbear is proud to announce the launch of its latest software system; Persona Membership Management Solution. This new solution is supported by a brand new website – http://www.silverbearmembership.co.uk/.
The website contains a host of information regarding the new Persona Membership Management Solution. The application is targeted at organisations with membership bases such as societies, clubs and other group organisation, helping them to manage the communication, feedback and engagement with their members. The website clearly breaks the solution down into six easy to follow sections:

  • Forums & Participations
  • Membership Management & Retention
  • Growing & Recruiting Members
  • Getting Information
  • Giving Information
  • Membership Analysis

The website easily enables visitors to view each section clearly, and sets the information out in an easy to understand manner. Kate Oxton, Marketing Manager at Silverbear explains the concept behind the new website “Persona Membership Management Solution works with organisations helping them to create a clear yet thorough membership communication and engagement strategy. We felt it was important that the website reflected the easy to use, flexible software by using clean, clear colours and plenty of white space. The site has been developed with clear navigation in mind and contains a wealth of information and content, including case studies to help people understand the application of the solution. “

The website is now live, and can be viewed at http://www.silverbearmembership.co.uk/. Employed within membership organisations throughout the UK, Persona Membership Management Solution utilises the power of Microsoft Dynamics CRM to help organisation manage member relationships, communications, campaigns and member feedback.

###

About Silverbear

Persona Membership Management Solution is part of the portfolio of solutions from Silverbear Ltd. Employed within societies and membership organisations throughout the UK, Persona helps organisations to build, define, examine, inform and communicate with existing and potential members.

Contact Silverbear

Silverbear Membership

1 Faraday Road
Guildford
Surrey

GU1 1EA

Telephone: 0800 369 8677

Email: kate.oxton@silverbear.co.uk

Website: http://www.silverbearmembership.co.uk

Twitter: http://www.twitter.com/SBMembership

Microsoft Dynamics CRM and email marketing

January 18th, 2010

Email marketing is becoming more and more popular with sustainable strategies and the desire for organisations to be “greener” incorporated into many organisations marketing strategies. Furthermore, the ability to distribute marketing emails at a low cost as well as having the ability to track the opening and link hit rates from the emails gives the sender great feedback unavailable from more traditional forms of direct marketing giving a potential competitive edge over competitors.

Microsoft Dynamics CRM features the option for users to create “quick campaigns” in the marketing or sales areas of CRM; quick campaigns allows users to create a list of contacts, accounts or leads which can be followed up with the following marketing activities:

  • Email Marketing
  • Faxes
  • Calls
  • Campaign Mail

Microsoft Dynamics CRM also offers further planning, execution and productivity benefits such as:

  • Plan and track activities, tasks, budgets, and details for each marketing activity.
  • Tailor messages and offers to highly targeted lists.
  • Use embedded Mail Merge capabilities to instantly send mass communications.
  • Track, manage, and optimise search-engine marketing efforts.
  • Track responses across communications channels, linking them to campaigns and lead sources.
  • Convert responses to leads and opportunities with a few mouse clicks.

Microsoft Dynamics CRM also allows the user to block contacts from receiving marketing materials such as emails, thus maintaining the relationship and not damaging relationships with established clients or risking the potential of negative WOM from cold leads who do not appreciate the junk emails.

Furthermore various third party applications such as Exact Target integrate seamlessly with Microsoft Dynamics CRM which allows the user to further personalise and analyse open and click through rates of emails being composed and sent.

The range of third party add-on’s combined with the integration to staple Microsoft software such as Excel and Outlook makes Microsoft Dynamics CRM the perfect platform to take your companies email marketing capabilities to the highest level.

About Pythagoras
Pythagoras is a company that is experienced in providing Microsoft xRM (Anything Relationship Management) and Microsoft CRM (Customer Relationship Management), Accounts and integrated business solutions for businesses across a broad range of industries and products. Pythagoras is a Microsoft Dynamics CRM Gold Partner with offices in London, Maidenhead and Manchester.

Messagemind partners with CKS to address email overload at the workplace

January 12th, 2010

NEW YORK, NY, Jan 7, 2010: Messagemind, Inc., and Cohesive Knowledge Solutions. Inc., (CKS) have entered into a partnership to help their mutual clients better manage email overload in the workplace.

The two firms recognize that by combining the powerful suite of software, implementation and support services through Messagemind and the highly effective training of workflow and email best practices through CKS’s Info Excellence program, their mutual customers gain far greater value from their investments and initiatives.

At its core, Messagemind’s unique Dynamic Prioritization™ engine automatically prioritizes and organizes email within MS Outlook and can integrate with Blackberry®, iPhone®, Windows Mobile®, and other smart phone devices. One of its key benefits is helping users identify and take action on important email, resulting in faster “time-to-action”. It intelligently and accurately learns fast changing priorities from individual’s and group’s clicking behavior as well as enterprise business rules.

Customers can measure productivity gains and cost savings using Messagemind’s ROI Valuator and DASHBOARD. The products benefit a wide range of industries, government agencies and the various departments and functionalities within each. These products are seen as game changers for companies looking to gain an edge in the marketplace. In one case, an existing client reported savings of $7.5 million for every 500 users.

Manish Sood, CEO of Messagemind, Inc. says, “Our company provides a unique software that helps enterprises and government agencies increase email productivity and implement email management best practices.CKS know-how and experience in conducting productivity training programs for large enterprise users is valuable to our customers especially for those who have been working with CKS for many years.”

“Change is tough. Most professionals get comfortable with their old email habits and resist changing to new improved ones. A partnership between Messagemind and CKS ensures that our mutual customers have the best email productivity technology and training combined. CKS has a track record of training corporations across the globe to better utilize MS Outlook, MS Office and Blackberry technology platforms. When we began to explore a partnership with Messagemind we both came to realize that our products and services complement each other and offer the market a potent and effective solution, says Mike Song, CEO, CKS, Inc.

About Messagemind

Messagemind (www.messagemind.com) provides a suite of easy-to-use intelligent software and services that are helping global enterprises and government customers leverage e-mail overload to increase productivity, accelerate innovation and enhance customer service. Messagemind is the only company that offers complete e-mail productivity and business intelligence software including Dynamic Prioritization™, dynamic social network analysis, productivity analytics and reporting at all levels – all in compliance with EU and other country-specific laws and company policies. Messagemind working with its select partners including Microsoft, HP, IBM and RIM, among others offers a global reach for implementation, support and management consulting services.

About Cohesive Knowledge Solutions

Cohesive Knowledge Solutions www.infoexcellence.com is the leading global provider of knowledge worker productivity training. The award winning Info-Excellence seminars help enterprises get control of email, meetings, stored info and tasks.  With two best-selling business productivity books, The Hamster Revolution: How to Manage Your Email Before It Manages You and The Hamster Revolution for Meetings, CKS has changed the lives of 100s of thousands of individuals, teams and enterprises.  A 90 minute Info-Excellence seminar will save the typical email user 15 days per year.  Not only do enterprises gain increased productivity, communication quality, compliance and collaboration are improved by 35%.

Microsoft xRM – A brief guide

December 17th, 2009

The modern businesses of today require the ability to manage everything, not only customer relations. Microsoft xRM (the natural evolution from CRM) provides businesses with this ability.

The Benefits

Microsoft xRM offers one platform with many applications and in the box entities that are useable immediately such as:
• Employee Management
• Recruit Management
• Trade Management
• Property Management
• Agency Management
• Vendor Management
• Real Estate Finance

Further benefits of Microsoft xRM

Because xRM works with recognised technologies such as the Microsoft® Office system, Microsoft Office SharePoint® Server, Microsoft SQL Server®, Microsoft Visual Studio®, and Microsoft .NET Framework, you can create and manage many line-of business (LOB) applications using common licenses, and resources.

Improvement of IT Efficiency
Streamline your IT operations through a common LOB application platform that allows you to maximise your resources and reduce time and effort associated with development, testing, release management, change management, and administration.

Increased ability to adapt and innovate
• The ability to adapt when the market changes thanks to dynamic applications and highly flexible data architecture.
• Spend fewer resources on the development of custom applications so your business can focus on prestigious high end goals.

Increased productivity and business decisions
• Allow your IT to be the cornerstone of your differentiation by constantly delivering outstanding capabilities.
• Increase potential productivity by providing the end user with unified and familiar tools such as Microsoft Office to do their job.
• Inform decision makers by utilising the ability of differing LOB applications keeping them better informed of business processes and performance.

Furthermore, Microsoft xRM is built upon Microsoft Dynamics CRM, the familiar software that fits with your systems and enables your staff to unleash sales, marketing, service potential, and much more. With many businesses striving to gain an advantage over the competition Microsoft xRM provides an inexpensive and fast way to take your Microsoft Dynamics CRM to the next level.

Pythagoras is a Microsoft Certified Gold Partner who can help you customise your Microsoft CRM solution even if you need integration with third-party applications. Call us on 0845 850 1550 if you would like to discuss your requirements, or email us at info@pythagoras.co.uk.

Benefits of Sage 200 in Manufacturing

December 15th, 2009

3 Common problems for businesses in Manufacturing

•Company growth has led to reliable financial systems being sought with current systems becoming outdated and compromising the businesses.
•Greater efficiency levels, especially from those purchase order driven businesses.
•The desire for maximum commercial awareness of projects and budgets.

Sage 200 Financials and Commercials
One essential element of the Sage 200 suite for manufacturing businesses is financials and commercials. This has given businesses the ability to control the whole financial function including sales order processing, purchase ledgers, sales and cashbook.

The depth of reports available at businesses fingertips allows a more proactive approach due to the amount of information gathered from a number of different levels. Furthermore from this being a significant competitive advantage the ability to drill down on costs (such as labour) with the any discrepancies highlighted at departmental level which has allowed businesses to remain on track and focused due to appropriate corrective action being taken early.

Vital to a manufacturing businesses success is the minimising of wastage on production timings and costs; Sage 200 allows more informed decisions to be made quickly by highlighting issues of concern which may affect the business and profitability.

Numerous time consuming financial tasks such as banking reconciliations have improved greatly thanks to Sage 200′s tighter financial control; where numerous spreadsheets were once required significantly greater efficiency is now available.

Finally, a reflective list of just a few ways Sage 200 and Sage 200 Manufacturing can enhance your business:

• Greater managing the cash flow
• Reducing costs and improving efficiency
• Optimising production costs and timings
• Sharing of relevant information from raw material specialists to the final quality control
• Giving a potential competitive edge thanks to the ability to quickly spot and react to market trends and data.

Pythagoras is an experienced business solutions provider for Sage 200 and Microsoft CRM with offices in Maidenhead, London and Manchester. More than 300 Sage customers nationwide have discovered how Pythagoras’s approach adds value to their business. These are drawn from a diverse range of sectors and markets as we have specialist teams with specific expertise in each.

Enterprises transform e-mail overload from a costly problem to competitive advantage utilizing Dynamic Prioritization Technology

December 15th, 2009

Messagemind™, Inc., announced that its enterprise customers have achieved major success accelerating innovation and shortening time to market using its new product, OPEN. OPEN is an intelligent software application that dynamically maps social networks within enterprise and helps its workforce to easily find experts and key employee-customer relationships and share ideas and collaborate. It has proven especially valuable for research, development, marketing, sales, customer service, and IT departments.

OPEN is unique in that it is dynamic, easy to use, works in the background and requires minimal or no user intervention. Messagemind’s patent-pending technology automatically maps an organization’s social networks utilizing email flow and user-behavior in a way that is compliant with company’s HR and legal privacy policies. Research shows that more than 70% of an enterprise’s critical information flows through email.

Globalization, cost cutting and intensifying competition are challenging the way companies manage innovation, collaboration, and productivity. Companies are seeking new tools to ‘institutionalize knowledge’, help them identify key individuals and their networks, measure and monitor the speed and quality of relationships, communications and transfer of ideas, and leverage customer relationships.

Management often is unable to analyze strategically important networks of their organizations due to the extensive time and resources required to manually gather constantly changing data from dispersed locations.

Clive Fernando, Director Sales, Messagemind, says “One of our global customers invests billions of dollars in R&D per year. They were seeking ways for multiple divisions and teams to share knowledge more effectively, and bring teams together for faster time-to-market.”

“Our customer wanted a solution that would automatically gather knowledge and map social networks across business divisions without requiring any manual input from busy employees. The solution also needed to meet country-specific privacy laws, HR policies and regulatory compliance requirements.”

“OPEN was deployed across selected business units around the globe. Users included a mix of knowledge workers, business analysts, IT professionals, as well as marketing and sales professionals. Within six months of implementation, the technology enabled potential savings in the millions of dollars while greatly accelerating time-to-market for new products.”

About Messagemind

Messagemind (www.messagemind.com) provides a suite of easy-to-use intelligent software and services that are helping global enterprises and government customers leverage email overload to increase productivity, accelerate innovation and enhance customer service. Messagemind is the only company that offers complete email productivity and business intelligence software including Dynamic Prioritization™, workflow best practices, dynamic social network analysis, productivity analytics and reporting at all levels – all in compliance with EU and other country-specific laws and company policies. Messagemind working with its select partners including IBM, Microsoft, HP, RIM, among others, offers a global reach for implementation, support and management consulting services.

10 Reasons to upgrade to Sage 200

December 10th, 2009

The growth of businesses through means such as employee numbers and product ranges has put pressure on their existing software packages. Sage 200, the natural progression from Sage 50, 100 and MMS software provides businesses with the ability to achieve greater effectiveness by interconnecting data and processes across departments.

At Pythagoras, one of the UK leaders in providing CRM accounts and integrated business solutions including Sage 200, we understand businesses needs. We explore below 10 potential reasons to upgrade to Sage 200.

1 – Business growth

Many companies software is being placed under strain from expansion and business growth. Sage 200 allows greater effectiveness by interconnecting data across departments such as the fusion of accounts and Sage CRM data. Furthermore, with a capacity for up to 50 users Sage 200 allows data and similar user activity to be greatly enhanced, further improving efficiency.

2 – The increased need for individual system customisation

The increased ability of Sage 200 to customise systems recognises that every individual business needs are different; as your business needs change so can your individual Sage 200 customisation. Financial and commercials forms have in depth customisation options which allow default field values, field level security and individual user permissions among many more options are available to the Sage 200 user.

3 – Enhanced currency functionality

Sage 200 allows for far more functionality and handling of foreign currency compared to previous versions. For example the ability to specify exchange rate for given date ranges allowing customers the option to pay in more than one currency, negating the need for separate bank accounts.

4 – Enhanced efficiency and convenience of sales order processing

Sage 200 delivers total control for the sales order process with margin and discount analysis and processing of foreign currency being just two of many key benefits. With the Sage 200 purchase order processing module repeat order processing is greatly more efficient with just a few keystrokes needed for re ordering via the rapid entry mode along with the ability to drill down on sales orders to view linked purchase orders.

5 – Greater control over accounting periods

Accounts can be opened, closed and re-opened with Sage 200 allowing up to 20 definable periods previously unavailable with Sage 50 which featured 12 set opening periods. Greater accuracy with reporting and enhanced flexibility is just two noteworthy benefits.

6 – Enhanced stock control

Sage 200 provides users with greatly advanced stock control; businesses with more than one location can operate independently with regards to sales, stock taking, replenishment and reporting. The ability to record batches by serial number or allocation will improve efficiency and stock traceability as does the ability to assign “sell by” and “use by” dates for perishable and traceable items.

7 – The ability to easily manage prices and discounts across your consumer base

Your price bands may vary according to target markets, standard price bands or discounts. Sage 200 can support these types, allowing easy management of your customer base through a price matrix within the Sage 200 Commercials module.

8 – Enhanced performance through unlimited transaction numbers

Opposed to archiving data and causing the system to potentially lose performance Sage 200 has an unlimited number of transactions that can be held which enables potentially key report data to be saved as well as greatly improved performance.

9 – Sage 200 bill of materials module

The Sage 200 bill of materials module allows a business with engineering or assembly operations to control virtually all aspects from the initial quote and discussion to the final invoice. Key advantages of this module include precise costing, easy management of multiple bills of materials and flexible build options through the ability to produce picking lists for items separately or at the time of allocation.

10 – Deeper and more flexible reporting of business performance and trend analysis

The business intelligence module from Sage 200 offers more in depth and flexible analysis of business intelligence and market trends giving management the competitive edge, allowing for faster more informed and confident business decisions with analytics and reporting from Microsoft® Excel.

About Pythagoras
Pythagoras is an experienced business solutions provider for Sage 200 and Microsoft CRM with offices in Maidenhead, London and Manchester. More than 300 Sage customers nationwide have discovered how Pythagoras’s approach adds value to their business. These are drawn from a diverse range of sectors and markets and we have specialist teams with specific expertise in each. Pythagoras has an enviable combination of extensive, multi-sector experience and a reputation for cutting edge technical development and innovation.

Evocos Discovers The Most Popular Event Software Tools

December 9th, 2009

9th December 2009, Guildford, Surrey: evocos, a industry leader in the event management software sector, recently undertook some research to ascertain what the most popular event software tools were. The research was conducted online, via their website http://www.evocos.co.uk, during the month of November 2009.

The research results showed that people are increasingly turning to online registration and email to help manage their events. Over half of all respondents said that enabling delegates to register online provided a smoother and more efficient registration procedure. It also contributes to a lower event cost as the delegate can manage this part of the event process themselves.

Kate Oxton, Marketing Manager at evocos, discusses why email is also such a valuable event software tool: “Being able to promote events by email is providing event managers with huge cost savings. Sending personalised email invitations to targeted prospect delegates is also resulting in an increase in delegate response. Given the current economic climate, event managers are looking for ways in which they can cut costs and help to boost the number of people attending their events; and email marketing does both. We’ve had an increase in requests to find out more about our event management software this year, largely because of the gains in efficiency and control event managers can get from using our solution. Email marketing and online registration are just two of the event software tools that come with the whole package. “

The software needed to create email invitations and allow registrations online can be sourced individually or can come as part of a full end-to-end event management software solution.  These comprehensive solutions, such as the application provided by evocos, includes:

  • Seamless integration with host website
  • Online registration for delegates
  • Automation of the event invitation management
  • Integrated email marketing tool
  • Production of delegate badges
  • Management of event resources
  • Secure online payment process
  • Integrated reporting and analysis suite
  • Event survey management

This study is part of an ongoing research plan by evocos, with the aim of gaining a better understanding of the event management community, and how the recession combined with developments in technology is affecting the sector

###

About evocos

evocos event & delegate management software is part of the portfolio of solutions from Silverbear Ltd. In the past year alone evocos event & delegate management software solution has created over 7000 events, managed approximately 75,000 delegates and has taken over 50,000 online bookings. evocos event management software ensures customers are able to seamlessly manage their events; gaining huge cost and efficiency benefits.

Contact evocos

evocos Event Management
1 Faraday Road
Guildford
Surrey GU1 1EA

Telephone: 0800 369 8677

Email: kate.oxton@evocos.com

Twitter: http://www.twitter.com/evocosEvents

Messagemind’s Dynamic Prioritization™ solves email overload in the workplace

December 9th, 2009

NEW YORK, NY December 3, 2009: Messagemind, Inc., announces the global release of C-MAIL, a disruptive technology that helps enterprise and government workforce reverse the negative effects arising from the relentless growth in email volume. C-MAIL is the only email organization software available today with Dynamic Prioritization™ technology that works within Microsoft® Outlook and integrates with smart phones such as Blackberry®, Apple® iPhone and Windows® Mobile.

Working in the background, the patent-pending technology intelligently and accurately learns fast changing priorities, not only from the individual but from the group and enterprise as well and automatically presents email in order of priority. In addition, the software provides simple features that facilitate workflow.

At its core, the Dynamic Prioritization platform includes ‘smart’ algorithms that continuously learn from user’s clicking behavior, past email history, group intelligence and company business rules that can be easily configured using an administrator console – all in compliance with country-based privacy laws and company policies.

C-MAIL complements MS Outlook® by providing additional views that display email organized by priority, thereby helping users identify and stay focused on important activities. C-MAIL improves the productivity of smart phone users by giving them an option to control unimportant email from constantly buzzing their smart phones. C-MAIL provides an intuitive workflow establishing and reinforcing productivity best practices for email use, decision-making and filing.

“A fortune 100 global customer using C-MAIL Dynamic Prioritization reports that productivity has improved by more than 25%, based on key metrics such as response times and decision cycles related to important emails. The company estimated cost savings from these productivity improvements to be more than $7.5 million for every 500 users.” says Alain Oberrotman, Director at Messagemind, Inc.

“We are very gratified when our customers tell us about the tangible and intangible benefits of using C-MAIL” says Oberrotman. A user observed: “Now, I focus on 30-35 email that are important to me versus looking at 100+ email and trying to find what’s important…my focus at work and quality of life is better.”

“In addition to eliminating email overload using our proven Dynamic Prioritization technology, we further help our customers leverage knowledge, ideas and relationships that are buried in collective inboxes and lost. We are the only company with a complete email productivity and business intelligence product line for enterprises – including C-MAIL, OPEN, PRISM and DASHBOARD. We will continue to learn from our growing list of customers and will continue to turn these insights into new and innovative products.  Our aim is to help increase the enormous value we provide to them every day.” says Manish Sood, chief executive officer, Messagemind, Inc.

About Messagemind

Messagemind (www.messagemind.com) provides a suite of easy-to-use intelligent software and services that are helping global enterprises and government customers leverage email overload to increase productivity, accelerate innovation and enhance customer service. Messagemind is the only company that offers complete email productivity and business intelligence software including Dynamic Prioritization™, workflow best practices, dynamic social network analysis, productivity analytics and reporting at all levels – all in compliance with EU and other country-specific laws and company policies. Messagemind working with its select partners including IBM, Microsoft, HP, RIM, among others, offers a global reach for implementation, support and management consulting services.

New Case Study Illustrates Success of CRM in the Education Sector

December 8th, 2009

Independent UK customer relationship management (CRM) specialist Concentrix has released a new case study on the effective use of CRM in higher education. The case study, one in a series on successful CRM implementations, focuses on Darlington College, a large Further Education College in the North of England.

A CRM system was an essential factor in Darlington College’s drive to extend and improve business performance, primarily within Employer Engagement. The case study explains how the college deployed Microsoft Dynamics CRM to help them engage more effectively with the local business community, streamline internal processes and increase competitiveness against other training providers.

Like many other colleges, Darlington College needed to maintain focus on their core student base. However, with increased competition from private training providers, the college also put great importance on engaging with the local business community to provide training for employees. The case study describes how the new CRM system provides a central database to store and manage contacts, accounts, course and communication information, delivers better tracking, management and reporting, and improves performance and process efficiency.

Commenting on the case study, John Odell, a senior CRM consultant at Concentrix said “Concentrix has successfully deployed CRM systems in a variety of educational establishments. Darlington College is a great example – the CRM system helped them achieve excellent results in terms of employer engagement, and has helped them achieve an outstanding Ofsted report”.

Established in 1999, Concentrix has delivered some substantial projects into UK colleges and training institutions. And, as a Microsoft Authorised Education reseller, Concentrix were able to pass on significant educational discounts to the college.

As well as CRM in education, Concentrix has produced a variety of other CRM case studies focussing on sectors including manufacturing, logistics, membership management, retail and others.

Background Information

Concentrix is a leading UK independent customer relationship management (CRM) specialist and IT solutions provider. Founded in 1999, Concentrix helps companies increase competitiveness, profitability and customer satisfaction by improving business processes, systems and IT.

Concentrix solutions are based on recognised, ‘best-of-breed’ software products. As well as providing Microsoft Dynamics CRM, Concentrix also supplies Microsoft Dynamics NAV, the Sage 200 suite, Sage CRM, and FrontRange’s GoldMine software. Concentrix has also developed a number of complementary, add-on CRM software modules, and has a dedicated team of software programmers and developers.

As well as CRM and business management software, the company supplies leading brand hardware, a comprehensive range of support, training, courses, upgrades, advice and consultancy. In other words, Concentrix provides complete solutions: software, hardware and supporting services.

Concentrix is a Microsoft Gold Certified Partner, a fully Accredited Sage Business Partner and a FrontRange Premier Partner.

Concentrix is based in Mountsorrel, Leicestershire and has regional offices in Bristol and central London.

Microsoft Dynamics CRM Portal Accelerator

November 27th, 2009

The Microsoft CRM portal integration accelerator connects business information and customer interactions from Microsoft Dynamics CRM to an organisation’s web experience. With this added capability, an organisation can extend any business processes – such as product registration, to the internet and allow organizations to expand their reach and reduce transaction costs across sales, service and marketing. This accelerator is a foundation piece for delivering portal access to Microsoft Dynamics CRM. All other accelerators with a portal component (eService, Event Management and Partner Relationship Management) will use this framework. This release builds on the eService portal engine and expands to allow customers to configure and expose any CRM entity to an external facing portal.

The default Portal includes a form that can be filled out by your prospective customers and once submitted will add their information into CRM as a Lead record. You could then, for example, build a CRM Workflow to have an email automatically sent to this new Lead/Prospect to welcome them or to provide information regarding the products they may be interested in.

This Web-To-Lead form provides a nice, new CRM feature for relatively little cost of implementation. The true value behind the Portal Integration Accelerator does not stop there however.

With some .Net code modifications, this Portal Site could be extended to allow your Customer Accounts, Vendors, Leads, Contacts, etc. to view the details of any records that are related to them in your CRM system.

An example of how Microsoft CRM could be used that wasn’t possible in the eService Accelerator would be the ability to expose Web Literature documents to your CRM Portal Customers. Previously, if you wanted to share documents such as Product Lists, White Papers, or FAQ Documents you would have to copy the text of the items into a Knowledge Base Article and share the article via the eService Portal.  You are now able to share documents directly with your customers, perhaps by targeting them by industry or any other type of segmentation you may have setup in CRM. This type of focused document distribution could be a great way to promote new products or help your customers find exactly the support they are looking for before they have to call to request it.

The Portal Integration Accelerator provides a set of user controls and functionality for utilizing ASP.NET membership authentication with CRM. ASP.NET Membership allows you to easily add a way to validate user credentials and handle authentication in your ASP.NET application.  Using ASP.NET Membership gives you the following built-in functionality:

  • Creating users
  • Storing information about users
  • Authenticating users
  • Managing passwords

About Microsoft Dynamics

Microsoft Dynamics is a line of adaptable, easy-to-use ERP and CRM applications that enable business decision-makers to run their business efficiently and drive business success. Delivered through a network of channel partners providing specialized services, these integrated, adaptable business management solutions work like and with familiar Microsoft software to streamline processes across an entire business.

About Pythagoras

Pythagoras is a company that is experienced in providing Microsoft xRM (Anything Relationship Management) and CRM (Customer Relationship Management), Accounts and integrated business solutions for businesses across a broad range of industries and products. Pythagoras is a Microsoft Dynamics CRM Gold Partner with offices in London, Maidenhead and Manchester.

http://www.pythagoras.co.uk/microsoft_crm.aspx

Membership Software Relationship Management

November 24th, 2009

All membership organisations, whether they are trade associations, professional bodies, charities, or recreational memberships need to maximise the benefits for their members and to manage their processes as effectively as possible. Improving the relationships with members is the best way of adding value to members.  Membership relationship management is a key feature of Microsoft CRM for Memberships.

Business relationships and contact management related to sales, marketing and sales related customer service have always had a home in standard CRM packages and for the most part, the pitch for traditional CRM has focused in those areas.  However because Microsoft CRM is so flexible it can be customised to manage any type of relationship and not just that with the customer.

Microsoft CRM for Memberships focuses on radically improving the relationships that organisations have with their memberships. The Membership Relationship Management system will build stronger partnerships with your contacts - both individuals and organisations - and enable you to widen your reach and influence.

Microsoft CRM for Memberships has been designed for all membership-based organisations whose requirements include the maintenance of member details, subscription renewals and communication with their members and prospects. A huge benefit of this membership software is that it sits within Microsoft Outlook.  Microsoft CRM for Memberships will benefit a wide range of organisations including: Not for Profit, Charities, Associations, Institutes, Guilds, Societies, Business Memberships and Recreational Memberships.

The following areas will benefit from improved membership relationship management.

Improving subscription rates and renewals

Recruit more new members

Streamlining and automating renewal processes

Creating a 360 degree view of each and every member

View relationship hierarchies and full contact history

Segment and target members based on types of past relationships

Historically most membership software solutions have limited or inflexible relationship management features. Because Microsoft CRM for Memberships by Pythagoras is built around xRM Dynamics you have all the latest features and latest accelerators found in the world’s fastest growing CRM solution.  The social networking accelerator has recently been launched which means that you can track all social networking activity for members and have the information fed back into Microsoft CRM for Memberships to see how effective certain membership campaigns have been.

About Pythagoras

Pythagoras has a dedicated business unit dedicated to Memberships, Charities, Associations and Institutes with over 9 years experience of solutions in this sector. Pythagoras has offices in Maidenhead, London and Manchester and is one of the fastest growing CRM and Membership Management companies in the UK.  Pythagoras is a top tier Microsoft CRM Gold Partner.

DMC Software announces partnership with email marketing solutions provider

November 12th, 2009

DMC Software, leading Sage Business Partner, announces a new partnership with Swiftpage, an on-demand provider of email marketing solutions for businesses.

Email Marketing has become increasingly popular through the credit crunch because it is quick and cheap to deploy. Traditionally email marketing has only been accessible to large enterprises however as technology progresses email marketing is becoming more affordable to the small business, aided by the introduction of on-demand services such as Swiftpage.

Nik Smith, Marketing Manager at DMC Software said, “Email marketing has rapidly replaced direct mail, so for small businesses to remain competitive they need to have an email marketing solution in place. With Swiftpage professional looking HTML emails are easy to create and what’s more, you only pay for what you use.”

“Email marketing is second only to search in companies’ online marketing budgets today, with 80% of marketers using, piloting, or planning email marketing programs and 88% expecting email effectiveness to increase in the next three years.

“Many marketers are interested in new social computing technologies like blogs, RSS, and podcasting, but marketers shouldn’t forget about email marketing. Email’s conversational nature makes it a perfect medium to engage customers in peer-to-peer exchanges.” The Forrester Wave

Swiftpage provides users with the tools to design and create comprehensive HTML email marketing campaigns, reaching out to leads, prospect and clients. Email communications can be sent to individual contacts or mass merges can be sent to groups and lookups. In addition, Swiftpage tracks who has opened email communications and those who have clicked, therefore when running future campaigns email communications can be targeted more effectively.

Swiftpage is the number one integrated email marketing solution for ACT! by Sage, introducing a marketing automation platform to its already robust functionality. The integration provided by Swiftpage means that users can benefit from a complete view of the customer. In one location an ACT! user can view contact information, including notes and history and activities as well as Swiftpage email interactions.

About DMC Software

DMC Software is a company that is experienced in providing Customer Relationship Management (CRM), Accounts and integrated business solutions for businesses of all sizes, across a broad range of industries including for ACT! by Sage, Sage CRM,Sage SalesLogix CRM and Microsoft Dynamics CRM. With advanced development abilities DMC can tailor a solution to meet the exact requirements of a business, providing the solutions and supporting services to increase efficiency and profitability.

For more information on the CRM solutions and professional services available from DMC Software visit www.dmcsoftware.co.uk. Alternatively, email info@dmcsoftware.co.uk or call FREEPHONE 0800 6522 423 to speak to a member of the sales staff.

- ENDS –

For more information please contact Jade Dixon-Winters, Marketing Executive.

Email:jadewinters@dmcsoftware.co.uk

Tel: 01733 362120

Churchill House, Isis Way, Minerva Business Park, Lynch Wood, Peterborough, PE2 6QR

Sage 200 Business Intelligence will be a powerful tool for business – DMC Software

November 3rd, 2009

The latest release from Sage, the Sage 200 BI for Commercials, has been hailed by DMC Software Solutions. The business software specialists say it is “a superior alternative to complex spreadsheet reporting with easy to create reports and powerful analysis which will improve the accuracy of business decisions, invaluable for those emerging from a recession.”

Sage 200 BI takes data collated in day-to-day processes and transforms it into actionable intelligence. Users are able to quickly and easily report, analyse and interrogate every aspect of business performance as information is required, informing strategic decisions and helping to build a significant competitive advantage.

The latest release of Sage 200 BI, Sage 200 BI for Commercials, builds on previous versions as it now encompasses more data. Traditionally Sage 200 BI included five financial data cubes however in Sage 200 BI for Commercials an additional eight commercial data cubes are available. The latest cubes provide in depth analysis of Sales Order Invoices, Purchase Order Invoices, Stock Movement, Sales Orders, Sales Despatches, Purchase Supply, Stock Levels and Stock Discrepancies.

Ben Robertson, Sage 200 Project Manager at DMC Software said, “The current economic climate has forced businesses to re-think how they use their data. With Sage 200 Business Intelligence businesses are able to better understand implications of an investment, identify business trends and anomalies which all support better business decisions and planning moving forward.

“Introducing a BI solution to an organisation can radically change the way in which it functions and the new found agility can improve a business’s competitive advantage. BI solutions can enable businesses to adapt quickly to the changing needs of the customer, identifying requirements of the target market ahead of the competition.”

About DMC Software

DMC Software is a company that is experienced in providing Customer Relationship Management (CRM), Accounts and integrated business solutions for businesses of all sizes, across a broad range of industries including ACT! by Sage, Sage CRM, Sage SalesLogix CRM and Microsoft Dynamics CRM. With advanced development abilities DMC can tailor a solution to meet the exact requirements of a business, providing the tools and supporting services to increase efficiency and profitability.

For more information on the CRM solutions and professional services available from DMC Software visit www.dmcsoftware.co.uk. Alternatively, email info@dmcsoftware.co.uk or call FREEPHONE 0800 6522 423 to speak to a member of the sales staff.

- ENDS –

For more information please contact Jade Dixon-Winters, Marketing Executive.

Email: jadewinters@dmcsoftware.co.uk

Tel: 01733 362120

Postal address:
Churchill House, Isis Way, Minerva Business Park, Lynch Wood, Peterborough, PE2 6QR